We stock a wide range of parts such as wheels, tires, tubes, batteries, and many more. Parts are available for in-store purchase or shipment via phone.
Lose or break an Infokey? We’ve got you covered. We need either an existing Infokey (working or not) or the series of bar codes that came with your machine. If you don’t have either, we can order the codes from the factory for a fee.
Segway PTs and batteries are covered by a limited one-year factory warranty. For valid warranty issues, we can handle component replacement locally or facilitate the shipment of your machine to the factory for repair at no cost to you.
Let us come to you! One of our experts can visit your location by appointment. Many times we’re able to resolve issues on-site with one trip. Otherwise we’ll take the machine back with us for further diagnostics and repair. Trip charges apply.